Your privacy matters to us. 799pub is committed to protecting your personal information under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all related regulations issued by the National Privacy Commission (NPC). This Privacy Policy tells you — clearly and honestly — how we handle your data when you use our platform.
1. Overview
799pub ("we," "us," "our," or "the Company") operates the online gaming platform accessible at 799pub.net. As the Personal Information Controller (PIC) under RA 10173, we are responsible for every piece of personal data you share with us — from the moment you register an account to the day you choose to close it.
This Privacy Policy applies to all users of the 799pub platform, including registered players, visitors browsing without an account, and anyone who contacts our customer support team. By accessing 799pub or creating an account, you acknowledge that you have read and understood this policy. If you do not agree with how we process your data, please do not continue using the platform.
We will never sell your personal information to third parties. We will never use your data for purposes beyond what is described in this policy without your explicit consent. That's a commitment we take seriously at 799pub.
Protecting Every Filipino Player
From Makati to Mindanao, 799pub players can be confident that their personal and financial information is protected by industry-grade encryption and strict internal data governance policies. Your tiwala (trust) is not something we take lightly.
2. Personal Data We Collect
We only collect data that is genuinely necessary for providing our services and meeting our regulatory obligations. Below is a breakdown of the categories of personal information we may collect from you:
| Category | Examples | Why We Need It |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | Account verification and KYC compliance |
| Contact Data | Email address, mobile number | Account communications, support, and notifications |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Platform security and fraud prevention |
| Usage Data | Games played, session duration, betting history | Responsible gaming monitoring and platform improvement |
| Marketing Data | Promotional preferences, referral activity | Personalising offers and managing the Refer a Friend programme |
3. How We Collect Your Data
799pub collects your personal information through the following channels:
- Direct registration: When you create a 799pub account, you provide us with your name, email address, mobile number, and date of birth.
- KYC verification: During identity verification, you may submit a copy of a government-issued ID (e.g., PhilSys ID, driver's licence, passport, or Voter's ID).
- Financial transactions: When you make a deposit or request a withdrawal via GCash, Maya, BDO, BPI, UnionBank, GrabPay, or Visa/Mastercard, relevant payment details are processed.
- Platform usage: As you browse and play on 799pub, our systems automatically log technical and usage data to ensure security and performance.
- Customer support interactions: Any message or call you make to our support team may be recorded or logged for quality assurance and dispute resolution purposes.
- Cookies and tracking: Our platform uses cookies and similar technologies as described in Section 7 below.
4. How We Use Your Personal Data
Your data is used for specific, legitimate purposes only. Here is a full list of how 799pub processes the personal information we hold:
- To register and maintain your player account on the 799pub platform.
- To verify your identity and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements under Philippine law.
- To process deposits and withdrawals via your chosen payment method.
- To provide customer support and respond to your queries or complaints.
- To monitor for and prevent fraudulent activity, suspicious transactions, and platform abuse.
- To deliver responsible gaming tools including deposit limits, self-exclusion, and session reminders.
- To send you transactional notifications (e.g., deposit confirmations, withdrawal updates).
- To send promotional communications and personalised offers, where you have given consent to receive them.
- To manage the Refer a Friend programme and calculate referral rewards.
- To analyse usage patterns and improve the 799pub platform experience.
- To comply with our obligations under Philippine gaming regulations and any applicable court orders or legal processes.
Your Data Stays in Good Hands
Every team member at 799pub with access to player data is trained on data privacy best practices and bound by strict confidentiality obligations. Unauthorised access or sharing of player data is treated as a serious disciplinary matter.
5. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 (RA 10173), 799pub processes your personal data on the following lawful grounds:
- Contractual necessity: Processing required to fulfil our obligations to you as a registered player, including account management, game provision, and payment processing.
- Legal obligation: Processing required to comply with Philippine gaming regulations, AML laws, tax obligations, and any lawful directive from a regulatory authority or court.
- Legitimate interest: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our interests do not override your rights.
- Consent: Processing for marketing communications, where you have clearly opted in. You may withdraw your consent at any time by contacting support@799pub.net.
6. Sharing Your Personal Data
799pub does not sell, rent, or trade your personal information. We may share your data with the following categories of trusted third parties, strictly on a need-to-know basis and under appropriate data processing agreements:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, and banking partners (BDO, BPI, UnionBank) require transaction data to process your deposits and withdrawals.
- Identity verification providers: Licensed KYC service providers who assist us in verifying the identity and age of our players.
- Gaming software providers: Game studios and platform technology partners who power our Roulette, Poker, Tongits, Slots, and PBA Betting services.
- Regulatory authorities: Philippine gaming regulators, the National Privacy Commission, AMLC, and law enforcement agencies, where legally required.
- IT and security service providers: Cloud hosting, cybersecurity, and data analytics partners who assist in operating and securing the 799pub platform.
All third-party data processors are contractually required to handle your data with the same level of care that 799pub applies. We do not permit them to use your data for their own purposes beyond what is necessary to perform their services for us.
7. Cookies and Tracking Technologies
799pub uses cookies — small text files stored on your device — and similar tracking technologies to improve your experience on our platform. Here is a summary of the types we use:
- Essential cookies: Required for core platform functions such as keeping you logged in and maintaining session security. These cannot be disabled.
- Analytics cookies: Help us understand how players use the platform so we can improve performance, fix bugs, and enhance game navigation.
- Preference cookies: Remember your settings and personalisation choices (such as language preference).
- Marketing cookies: Used to deliver relevant promotions and track the effectiveness of our campaigns. These require your consent.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 799pub platform.
8. Data Retention
799pub retains your personal data only for as long as is necessary to fulfil the purposes described in this policy or to comply with our legal obligations. As a general guide:
- Account data: Retained for the lifetime of your account and for a minimum of five (5) years after account closure, as required by Philippine AML regulations.
- Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
- KYC documents: Retained for five (5) years following account closure or the last transaction, whichever is later.
- Support communications: Retained for two (2) years from the date of the last interaction.
- Marketing data: Retained until you withdraw your consent or for two (2) years of inactivity, whichever comes first.
9. Data Security
Protecting your personal and financial information from unauthorised access, disclosure, or misuse is one of our highest priorities at 799pub. We implement the following security measures:
- All data in transit between your device and our servers is encrypted using industry-standard TLS (Transport Layer Security) protocols.
- Sensitive financial data is processed through PCI DSS-compliant payment gateways.
- Access to player data within 799pub is restricted to authorised personnel on a need-to-know basis.
- Our platform undergoes regular third-party security audits and penetration testing.
- We maintain an incident response plan to detect, contain, and report any personal data breaches within the timeframes required by the NPC.
Despite these measures, no system is 100% impenetrable. We encourage you to use a strong, unique password for your 799pub account and to never share your login credentials with anyone.
10. Your Rights as a Data Subject
Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by 799pub:
11. Minors and Underage Users
799pub strictly prohibits the use of our platform by individuals under the age of 21. We do not knowingly collect personal data from minors. If we become aware that a registered account belongs to a person below the legal gaming age, we will immediately close the account and delete or anonymise the associated personal data. If you believe a minor has registered on our platform, please contact us at support@799pub.net right away.
12. Third-Party Links
The 799pub platform may contain references or links to related services such as our payment partners' own interfaces. Please note that once you leave the 799pub platform, your interaction with those third-party services is governed by their own privacy policies. 799pub is not responsible for the privacy practices of any third-party service.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, regulatory requirements, or for other operational reasons. When we make material changes, we will notify registered players by email and post a notice on the 799pub platform at least seven (7) days before the changes take effect.
The "Effective Date" at the top of this page will always reflect when the current version was last revised. We encourage you to check back periodically. Your continued use of the 799pub platform after the effective date of any update constitutes your acceptance of the revised policy.
14. Contact Our Data Privacy Officer
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, you can reach us through the following:
- Email: privacy@799pub.net
- General Support: support@799pub.net
- Live Chat: Available 24/7 on the 799pub platform
For formal data subject rights requests — including requests to access, correct, delete, or port your personal data — please email privacy@799pub.net with the subject line "Data Subject Rights Request" and include your registered email address and a brief description of your request. We will respond within 15 business days as required under RA 10173.